Shipping costs will be charged per order based on size and weight of the parcel. For an accurate estimate please contact us.

New Zealand
Courier 1 - 3 working days
Australia 
Courier Post 5-10 working days
International
Courier Post 5-10 working days

* For large, heavy, or fragile items we reserve the right to charge extra as applicable. We will contact you with a quote to review before dispatch.

We ship online orders nationwide, these are either shipped with a selected
courier or fragile freight carrier depending on the size and weight of the item.

We dispatch stocked product within two to four working days once we receive the order.

Whilst we endeavour to keep all fabrics in stock we will notify you if any fabrics are on order and pending arrival to us.

Delivery time may vary depending on the location and size of the product. A
tracking number will be provided once the item is dispatched from our
warehouse.

We will process your order as soon as possible within standard business hours.
Please note that stated delivery time is estimated for within business hours and
business days. We will email you a confirmation once your order has been
shipped, including relevant tracking details.

When checking out please supply us with a physical address, such as a
workplace, where there will be someone present to receive your item between
the delivery hours of 9am - 5pm weekdays.

Please note that ZANDERS & CO and/or Couriers and/or NZ Post are not held
responsible if a parcel is stolen, lost or damaged after delivery of the package to
the shipping address. We are only insured up to the point of delivery.

Once an order is posted we take no responsibility for charges incurred at
receiver's end as this can vary depending on the rules of customs in each
country. Please note that ZANDERS & CO cannot be held responsible if a parcel
is stolen, lost or damaged after delivery of your purchase to the shipping address.
We are only insured up to the point of delivery.